Vote: Better Together
Support
Email us for help with Vote. If you have access to the app, you can also use Settings › Help & support.
Getting help
Open Vote, then Settings › Help & support. You can ask about your account, privacy and your data, safety, or anything else. A person on Vote’s team answers there, in the app.
Appeals
If your account was suspended or restricted and you think it was a mistake, open Vote: the screen your account shows has “Appeal or ask for help”. Your appeal is reviewed by a person, not decided automatically.
Reporting someone
On any profile, pair, introduction or chat, open the menu and choose Report. Reports are confidential: the person is never told who reported them.
Your data and privacy
For a copy of your data, use Settings › Your data › “Export my data”. To delete your account, use Settings › Delete account. For any other privacy request, write to us in the app under Settings › Help & support (“Privacy and my data”). Our Privacy Policy explains your rights.
If you are in danger
Contact local emergency services first. Vote cannot send help.
Can’t sign in
Use the sign-in method you chose when you joined (Apple, Google or e-mail). With e-mail, “Forgot password” on the sign-in screen sends a reset link.
Contact
If you can’t open the app: support@votebettertogether.com
Staying safe
Keep it on Vote
Chat here until you’re comfortable. Be wary of anyone who rushes you off the app.
Meet in public
For first dates, choose a public place and tell a friend where you’ll be.
Never send money
Report anyone who asks for money, gift cards or crypto.
Trust your instincts
Use the safety menu to unmatch, block or report a concern, or email support if you cannot use the app.
Contact
Who operates Vote
Vote: Better Together is independently developed and operated by VOTEBT, an Ontario-registered Sole Proprietorship based in Toronto, Ontario, Canada.
If you can’t use the app
Write to support@votebettertogether.com. Send it from the e-mail address of your Vote account if you can, or tell us how you sign in (Apple, Google or e-mail), so we can find your account.